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What form of payments do you accept?
Can I pick up my items, instead of having them shipped?
Return & Refund Policy
Soy Wax vs. Paraffin
Safety Precautions (Candles & Tarts)
Proper Care & Troubleshooting (Candles & Tarts)


What form of payments do you accept?
We accept ALL forms of Paypal payments. If you do not have a Paypal acount, its fast and easy to sign up. There are no fees! You can by existing Paypal funds, credit/debit cards, and e-check (your e-check must clear before your candles are made). I will also accept cash for local pick up orders.

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Can I pick up my items, instead of having them shipped?
You can pick up your items. We are located in Glen Ellyn, IL 60137

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Return & Refund Policy
Upon approval, all items must be returned in new and unused condition. Items that have already shipped can only be returned if they are defective, within 7 days of receipt. Customer is responsible for all shipping charges for returned items. Items that have not yet been shipped will be fully refunded. If it’s a candle item that just didn’t burn right with proper care, we will happily replace it.

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Soy Wax vs. Paraffin
100% Soy Wax is a renewable resource grown and manufactured right here in the United States. There is a huge difference when you burn vegetable wax compared to paraffin wax. It is like comparing apples to oranges. Paraffin is a by-product of the oil industry, AKA crude oil. Paraffin is the sludge that remains in the bottom of the barrel, then refined to make all of the petroleum by-products on the market today. Lighting a paraffin candle is just like lighting a small diesel engine in your home, complete with all of the chemicals and toxins to pollute your indoor air and lungs. Soy is completely non-toxic and non-carcinogenic, and soy candles produce little or no soot to damage the surrounding room or to those like us with allergies and breathing problems. Soy wax is environmentally safe, biodegradable and a renewable resource. It is easily cleaned up with just soap and hot water. Soy candles also burn cooler than most paraffin wax candles, which will lessen the risk of serious burns from melted wax. They also burn up to 50% longer than paraffin wax candles which makes them more economical to use. They also seem to hold their fragrances extremely well compared to paraffin. Paraffin candles smell like a potpourri of fragrance and soot. You can watch the trail of soot from a paraffin candle and then watch a soy candle burn clean. When petroleum products are burned as fuel, they give off carbon dioxide, a greenhouse gas that is linked to global warming. They are also loaded with chemicals to help them burn better and hold fragrance. Our soy wax is pure and natural, without the use of any chemical additives. We do not use soy blends, only 100% pure soybean wax made in the USA.

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Safety Precautions (Candles & Tarts)
It is very important to follow safety precautions when burning candles. Please make note of the following instructions: NEVER leave a burning candle unattended. Keep candles out of reach of pets and children. Do not burn near drafts, vents or flammable objects. Only burn candles on heat resistant surfaces. Caution should be taken to avoid damage to furniture. Always burn in a well-ventilated room. Extinguish flame if it smokes, flickers or if flame touches container. Do not burn candle if glass container is damaged or cracked. Glass containers can become very hot and caution should be taken to avoid injury. Remember, you are playing with fire! DO NOT EXTINGUISH BY PLACING THE LID ON THE CONTAINER. NOT ONLY IS THIS DANGEROUS, IT WILL LEAVE SOOT IN YOUR CONTAINER, AND POSSIBLY CRACK THE GLASS. THE LID CAN BECOME VERY HOT!!!

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Proper Care & Troubleshooting (Candles & Tarts)
Our wicks will naturally curve to one side, which limits mushrooming, be sure to center the flame. Jars Allow your jar candles to burn until the wax pool reaches the sides of the container. About 2-4 hours, and no more than 4 hours at a time unless it’s a big jar. If you don’t let your candle burn to the edges it will tunnel down the middle and the wick will drown. You will ruin your jar candles every time if you don’t let it burn to the edges. Keep the wick trimmed to 1/8”-1/4”. Each time the melt pool reaches the edges, dip the wick into the melt pool to turn it off. Allow the wax to harden, trim the wick and relight. If the wax is not melting on one side, position the flame a little closer to the unmelted side, but not touching the glass container, about an inch away from the glass. Discontinue use when only 1/2” of wax remains at the bottom. Pour the remaining wax in the trash and wipe with a napkin. Never pour wax down the drain. Wash with your regular dishes and return to us for a 10% off refill. Don’t wash the lid, the paint will peel. If necessary, we will repaint your lid. Tealights Tealights should be burned on a heat resistant surface. Light your wick at 1/4”, allow a full melt pool to form, then trim to 1/8”-1/4”. The shorter the wick and flame, the longer your tealight will last. If you like a big flame and no maintenance, your tealight will burn about 5-1/2 hours. With regular short trimmings it will burn 8 hours with a small flame. Votives Votives should be placed in a tightly fitted container. If your votive has a mind of it’s own and wants to burn on one side, it is usually because the wick curves to one side. A curving wick is actually a good thing. It helps to keep carbon build up to a minimum. Be sure to center the “flame”, use your wick dipper or a spoon to push the solid wax down into the melt pool, creating a level surface. You could also try shifting the flame over to the uneven side (not touching the glass), then reposition once the wax has melted. If you let it burn unevenly your wick will drown. Do not let the flame touch the glass or it may crack. Always keep wick trimmed to 1/4 inch to minimize smoke and soot. Your candles will also burn longer when they are trimmed. Discontinue burning when 1/2” inch of wax remains in the bottom of the container. Continued burning could damage the glass container. For longer lasting votives, wait until the wax pool is established to the edges, then trim the wick short enough to where it has a small flame. Center your flame to the center of the container. Tarts Place in a well ventilated, tart approved burner. Do not add water. Never heat on a stove or any non-certified tart appliance. Do not allow flame to touch underside of melt pot. Do not heat if pot contains less than 1/2” of wax. Our tarts are loaded with twice the amount of fragrance as our highly scented candles. Do not pour the wax in your drains.

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Last Updated: 22 Sep 2008 08:21:36 PDT home  |  about  |  terms  |  contact
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